Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for visiting www.glovespecialists.co.uk. This Shipping Policy outlines how we handle order processing, delivery, and shipping-related queries.

1. Order Processing

All orders are processed within [1–2 business days] (Monday to Friday, excluding public holidays).

Orders placed after 2pm will be processed on the next working day.

You will receive an order confirmation email once your order has been placed, followed by a dispatch confirmation once your order has been shipped.

2. Shipping Options & Delivery Times

We offer the following delivery options within the United Kingdom:

  • Standard Delivery (Royal Mail Tracked):
    Estimated delivery within 2-4 business Days

Delivery times are estimates and may vary depending on location and courier performance.

3. Shipping Costs

Shipping costs are calculated at checkout.

  • Flat-rate shipping: £4.85

All prices include VAT unless otherwise stated.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

You can track your order using the courier’s website.

5. Delivery Issues

If you experience any issues with your delivery, please contact us as soon as possible.

We are not responsible for delays caused by:

  • Incorrect delivery information provided by the customer

  • Courier delays outside of our control

  • Weather, strikes, or other unforeseen circumstances

6. Failed Deliveries

If a delivery attempt is unsuccessful:

  • The courier may leave a card or attempt redelivery

  • Orders returned to us due to failed delivery may incur a re-shipping fee

7. Damaged or Missing Items

Please inspect your order upon delivery.

If your order arrives damaged or items are missing:

  • Notify us within 48hrs of delivery

  • Provide photos where applicable

We will investigate and resolve the issue as quickly as possible.

9. Contact Us

If you have any questions about shipping, please contact us:

  • Email: hello@glovespecialists.co.uk

  • The Glove Specialists, Unit 9a, Paddocks Farm, Leicester Road, Kibworth Harcourt, Leicestershire, LE8 0NP